EXCHANGE OR RETURN OF TICKETS
The exchange or return of tickets is not possible. If you are unable to attend a concert at short notice please contact the concert agents concerning a possible sale of the tickets to a third party.
LOSS OF SEASON TICKETS
Season tickets can be replaced for a fee of EUR 4.- The original ticket then loses its validity.
TICKETS ON THE NIGHT OF THE CONCERT
The ticket desk opens one hour before the concert. Tickets which have been deposited at the desk must be collected at least a quarter of an hour before the beginning of the concert. Otherwise they will be sold. Tickets which cannot be sold will be charged for.